This may be connected to the $941.99 fraudulent charge. By clicking Submit you are indicating that you have read and agree to the Complaints Board’s I used them for making payments to stores in different countries. Hello By clicking Submit you are indicating that you have read and agree to the Complaints Board’s This company is on the right track to keep up with incoming complaints, but there's still plenty of work to do.© 2004-2020 ComplaintsBoard.com. How secure is the Xoom money transfer service and website? In total, there are 3 ways to get in touch with them. We are committed to securing your financial information and we employ proven technology to protect and secure your personal information. I called their customer service department again and explained what the previous agent told me before completing the transaction and was told there was nothing they could do. I have a 941.99 charge to my debit card and xoom is listed as the culprit on my online CNB account. XOOM is a SCAM and FRAUD company . Customer support responses may take longer than usual. Went to a place that was sent in the e-mail from Xoom. Yet somehow, someone... By clicking Submit you are indicating that you have read and agree to the Complaints Board’s However, that was not the case and my credit card charged me $10.00 since Xoom.com processed the transaction as … It will be the first and last time I deal with Xoom.com. Before trying the service for the first time, I phoned Xoom.com customer service department to confirm the transaction will NOT be processed as a cash advance and I was assured it will not. We need to share some of your information with our partners in order to process your transaction, to fulfill promotions in which you have enrolled, or in some other limited situations, as described in the "Do We Share Information" section of our Privacy Policy. This seems to be an inside job at Xoom. Speed of money transfer service is subject to many factors, including: Cookies help customize Xoom for you, and some are necessary to make our site work. Waited in line for an hour and was told that they are not part of the network.By clicking Submit you are indicating that you have read and agree to the Complaints Board’s I started an international money transfer to Brazil using Xoom (transaction [protected])on 05/28/20, the amount... Xoom.com blamed my credit card company for the cash advance charge, while my credit card company explained they only process the transaction the way Xoom.com charges it. XOOM keeps refusing to complete the money transfer I requested. Xoom Help Center. I've wire thru paypal money to my daughter but never this much! I've ordered a used monitor from ebay and they refunded my money because they found it to be fraud and I used my paypal account to purchase. Xoom.com processes a cellphone recharge as a cash advance, (instead of a service purchase), creating a cash advance charge with the credit card used for the transaction. Due to coronavirus (COVID-19) safety precautions, we currently have limited customer service staffing. So this company is supposed to need proof of identity before processing transactions. By clicking Submit you are indicating that you have read and agree to the Complaints Board’s They reside behind a firewall and are not directly connected to the Internet. Xoom moves your money fast, and keeps your security a top priority. In order to use Xoom.com, you must enable JavaScript or use a browser that supports JavaScript.Cookies help customize Xoom for you, and some are necessary to make our site work.

If you are asked for a security code, all you have to do is to check your email inbox for a message from Xoom with the code. I've alerted my back to this fraud and hopefully they catch the thieves!

While Xoom.com does not offer live chat, they do have a phone number. You can At Xoom, we take your privacy and data seriously. I sent a cash pick in the amount of $100 on december 10, 2019 via credit card.it was supposed to have been a cash pick up which is normally available within minutes.recipient was not able to get funds so i called xoom customer service which to my surprise is in the Philippines..The lady told me the money would only be available on december 16, 2019 which was a major inconvenience..When i asked her why..she kept saying she dont know..when i asked to cancel the transaction she is saying there is nothing there to cancel.If Xoom wants their business to grow they seriously need to get some CSR reps that know how to be the friendly expert and resolve the customers problem.I DONT KNOW is not acceptable as well as the reps dont take ownership and there is simply no empathy and they are all monotonous and sounds scripted and its just frustrating

All money transmission is provided by PayPal, Inc. pursuant to PayPal, Inc.’s licenses. The best phone number for Xoom.com is their 877-815-1531 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.

Xoom was first mentioned on PissedConsumer on Oct 21, 2009 and since then this brand received 82 reviews.. Xoom ranks 43 of 204 in Cash Services category. I transferred a money with xoom.com from US to canada, I didnt received any updates on the transaction, upon...

I phoned my credit card and opened a dispute and they will investigate. Sad to write a bad review. By Phone: 1-833-355-XOOM (9666) Residential Customer Care Hours: Monday – Friday, 7 a.m. to 10 p.m. CT | Saturday, 8 a.m. to 6 p.m. CT I have been with Xoom for 6 years and it has been a great service provider. I am a long time PayPal customer and I was using this Xoom to send money to my Fiancée in the Philippines. We use 128-bit data security encryption, so all information sent between your web browser and our website remains private and secure.

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